Patrick McBane | Communication Shift

How to Move from Expectation to Agreement in Two Simple Steps

Patrick McBane is one of John Ramstead’s mentors. In this episode of the Eternal Leadership Podcast, Patrick divulged his vulnerabilities right off the bat. He recalled many of the challenges he went through as he built up the story of how he improved himself and his life with the help of people he met along the way.

On the topic of CEOs or business owners who are reluctant to expose their vulnerabilities, Patrick suggested asking oneself, “Why am I uncomfortable?” Is it because of fear, guilt, or shame? Or is it because we know that it is an area that we are unfamiliar with.

Once we get familiar with our vulnerabilities, it becomes a little easier to share them. – Patrick McBane

If you are a CEO or a business owner with people looking up to you, your credibility will increase exponentially when you put yourself out there. It earns your team’s trust and enhances cohesiveness, which leads to better productivity.

People don’t act on what you communicate, they act on what they think you communicate. – Patrick McBane

Patrick emphasized the importance of having conversations around stuff that are assumed to be already known by everyone. We all have expectations, and we tend to assume that everybody else knows what each other’s expectations are. When one or more of those expectations are not met, conflict arises.

The “social covenant” is a simple process that can manage those assumptions and expectations. While it’s simple, it is definitely not easy. Listen to the episode to hear Patrick’s explanation on what it is and how you can implement it. Not only did he share examples on how it can be used in the workplace, he also narrated an inspiring story of how it was applied to a little league baseball team… with wonderful results!

Patrick’s final message is about hope: Our world needs more hope now more than ever before. Bring some hope to someone.

What You’ll Learn

  • The life-changing question that turned Patrick’s life around when he was 19 years old
  • The biggest constraints behind good communication
  • It’s our inability to be _____ that keeps us stuck
  • How to clearly identify and set expectations
  • What is the “social covenant” and how it benefits any team or partnership
  • Patrick’s “little league baseball coaching story” that illustrates the power of communication in building character
  • The incredible power of affirmation

Resources

BOOST Retreat 2017

Bio

Patrick is the Executive Director of Marketplace Solutions since 2006 which has been equipping senior executives, business owners, and community leaders to bring transformation to their sphere of influence. A key development feature that he still leads today is an executive peer group called Executive Exchange – a monthly roundtable forum for leaders to grow personally, professionally and spiritually.  www.4marketplacesolutions.org

Patrick is a Lead Trainer for FSH Strategy Consultants – and Transformational Leadership.  This team conducts Transformational Leadership trainings, turn-arounds, and business vision strategies for organizations both in the U.S. and Abroad.  Patrick is also the Director of Development for TL’s global initiatives as well as a Lead Trainer.

He has an exceptional ability to construct and facilitate cohesive teams, interface with public agencies, and key stakeholders. Patrick has participated and led seminars around the world covering how to develop a common culture, identifying and removing constraints, and building communication that creates cohesive communities.

Transformational Leadership is a unique proprietary system of developing a common culture that removes constraints, drives unity, and empowers individual role clarity and leadership.  The most unique and consistent outcomes are swift problem solving and a common cultural language that allows for trust and dependability to emerge in teams while delivering demanding objectives. www.transformlead.com

Prior to joining the FSH Team Patrick has been initiating leadership development with his own organization Marketplace Solutions, Inc.

Patrick’s background is a combination of business management, sales, consulting and vocational ministry leadership. He has a broad international experience that has allowed him to develop leaders cross culturally in several other nations.

Patrick is a dynamic speaker, trainer and presenter. He utilizes his unique gift of humor and transparency to bring powerful life changing messages to audiences everywhere.  He has worked with great organizations like GBS Corp., DHL, the Air Force and other organizations around the world

Patrick is married to Leslie A. McBane and has two married daughters and four grandchildren and currently resides in Columbus, Ohio.